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Job Description To work to implement Operations and Business Strategy at the branch level and Head Office level. To prepare and modify the different company operations and training manuals on regular basis. To prepare manuals/policies/workflow/process towards launch of new products/ services To act as an interface with in house and external technology development teams to [...]

Job Description

  • To work to implement Operations and Business Strategy at the branch level and Head Office level.
  • To prepare and modify the different company operations and training manuals on regular basis.
  • To prepare manuals/policies/workflow/process towards launch of new products/ services
  • To act as an interface with in house and external technology development teams to design, develop
    and roll out technology solutions to support operations
  • Review existing products and processes and recommend changes wherever necessary
  • To visit branches/ customers, interact with customers/ field staff, conduct surveys, both qualitative
    and quantitative and recommend measures for improvements in services/ products/ processes
    wherever required.
  • To coordinate with all group heads and ensure all processes are properly implemented.
  • Handling of confidential information with utmost care.
  • To provide with MIS reports to the Management as and when required.
  • To provide support to CEO / CFO in preparing business presentations.
  • Help design, document and maintain system processes
  • He would be reporting directly to the Founders or Operations Head, and performing any other task
    as and when assigned by the Founders/ Operations Head.

Skills and Competencies

  • MBA/MMS (Finance) from a reputed institute.
  • Relevant Experience of 4 – 5 years in project management involving product and/ or technology
    development for business is desirable.
  • CA Intern will also be considering.
  • Experience in project management involving product and/ or technology development for business
    is desirable
  • Good understanding about financial services business, especially LENDING.
  • Understanding of Microfinance Business is desirable.
  • Need to have excellent written and oral communication skills.
  • Analytical Thinking and Problem Solving.
  • Should be able to work independently.
  • Job Location – Mumbai & ready to travel as & when require.