Balanced process development with tight technology support
- Svasti understands that the success of a product is highly dependent on the process surrounding its delivery and administration.
- Hence, the key objectives of process design are to
- cover the risks that arise out of the product and the environment it is administered in
- ensure that processes are reasonable, relevant and worthwhile from a customer’s perspective
- make it straightforward and simple for the employee to deliver the product
- support the creation of effective, measurable control and monitoring environment
- Microfinance is an inherently process driven industry. By tightly coupling process and technology, Svasti is able to extract maximum value out of the processes.