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Balanced process development with tight technology support

  • Svasti understands that the success of a product is highly dependent on the process surrounding its delivery and administration.
  • Hence, the key objectives of process design are to
    • cover the risks that arise out of the product and the environment it is administered in
    • ensure that processes are reasonable, relevant and worthwhile from a customer’s perspective
    • make it straightforward and simple for the employee to deliver the product
    • support the creation of effective, measurable control and monitoring environment
  • Microfinance is an inherently process driven industry. By tightly coupling process and technology, Svasti is able to extract maximum value out of the processes.